FREQUENTLY ASKED QUESTIONS

Q: Where are you located? 

A: I work at Lifeologie Institute located at 6371 Preston Rd. Suite 120, Frisco, TX 75034

Q: What is the best way to contact you?

A: Call or text at 469.305.1179 or email at kwhite@wefixbrains.com 

Q: What is the first step to scheduling a therapy session?

A: Contacting me using one of the methods above. I happily offer free 15-minute phone consultations. 

Q: How long is a therapy session?

A: Therapy sessions are 50 minutes long. 

Q: What can I expect during the first session?

A: The initial session is an intake session. The session is spent going over paperwork, discussing your therapeutic goals, and answering any questions you may have about the therapeutic process.

Q: What if I need to cancel or reschedule a session? 

A: My office has a 24-hour cancellation policy. You can call, text, or email me to cancel or reschedule your appointment. If you contact me before the 24-hour mark you will not be charged for your session. However, if you contact me outside of the 24-hour mark you will be charged the full session fee. 

Q: How much do services cost?

A: Current fees can be discussed by contacting me. Sliding scale rates are available for those who qualify (specific documentation will be required).  

Q: What ages do you work with?

A: I work with children (as young as 3-years-old), teenagers, and adults.


Q: Do you offer telehealth services (video sessions)?

A: Yes, I do provide telehealth services.  


All other inquiries can be submitted to me directly at kwhite@wefixbrains.com or through the message box on the contact page.  


 

469.305.1179

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